Returns and Exchanges

Intoduction
We want you to be totally satisfied with your purchase from us. If you’re not happy with something you have bought from us you can find our Returns & Exchanges Policy below.

If you don’t know what you should do or how to go about it give us an email or call and we will help you get the fastest fix possible.

All returns for exchange are only valid for 30 calendar days from the time you receive the original order of goods.

Returning or Exchanging your item

Womens Swimwear can be returned if it is unworn, and in its original condition with all tags and protection stickers attached. Please note that all swimwear that is sold in a set must be returned in a set.

Refunds or exchange will be given on Merchandise , clothing , frames , prints & sale product where product is deemed to be faulty, does not do what it was intended to do or is significantly different from the sample or description.

Refunds or exchange 30 days from date of purchase where Item is deemed faulty.

Refunds or exchange falls into following category:

Where the product purchased arrives broken, damaged or does not meet a realistic expected quality

Where the product purchased arrives broken, damaged or does not meet a realistic expected quality

Bauer Photo Art will refund the purchase price of the product + all reasonable shipping costs to the customer.

If the product in question is assessed by us however and deemed “working as designed” then Bauer Photo Art may refuse to refund the product and/or any shipping cost but will we ring you and ask if you would like the product returned.

IfExchange / Credit

You can’t send any retail store items back to the online store.

Refund
Products purchased from any pf our retail store partners are only eligible for a refund if they are faulty, different to a sample shown, do not do what they are supposed to or are of poor quality. This can only be done through our online store.

In some cases faulty items may be sent back to suppliers for assessment before a refund is authorised.

Note : Please notify us of any faults or defects within 7 days of receiving a item to insure a full refund. 



Please send returns/exchanges to address below: 



Bauer Photo Art - 15 Glencoe Loop Kinross Wa 6028 Australia 




Change of Address: 


Bauer Photo Art cannot be held liable for incorrect addresses being submitted on an order. Address preview and confirmation will be given when submitting orders, if for some reason you do not notice a wrong address until submitting a order please contact us immediately using our contact form.